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Rewards Points (admin)

The Rewards section lets you configure and manage your loyalty (reward points) program: how customers earn points, how they redeem them, and how you view or adjust balances.


What you can do

  • Configure rules: Set how many points customers earn per order or per amount spent, and how they can redeem (e.g. points for discount or free item).
  • View customers: See customer list or search by name/phone to view points balance.
  • Adjust points: Add or deduct points for a customer (e.g. manual reward or correction).
  • Reports: Some plans offer a simple report or export of points activity.

Staff access

  • Quick Rewards (in the admin header) lets staff look up a customer and view or apply points without opening the full Rewards page. Permissions can be limited by role.

How to open

  • Admin → Rewards or Rewards Points in the sidebar. This may require a Growth (or similar) plan.

Tips

  • Set clear rules so customers understand how to earn and redeem.
  • Use Quick Rewards for fast lookups at the till.

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