📄️ Create order (staff)
Staff can create orders on behalf of customers from the admin panel. Use this when a customer orders at the counter, by phone, or when you need to enter an order manually.
📄️ Order management
Staff and admins use Order Management (and Order History) to view live orders, update their status, and handle issues.
📄️ Kitchen display and fullscreen orders
The kitchen display and fullscreen orders view give staff a clear, often large-screen view of orders so the kitchen can work without opening the full admin panel.
📄️ Assistant required (SOS)
When a customer needs help—e.g. bill, cutlery, or a question—they can send an Assistant required or SOS request from their phone. Staff see and respond to these requests so service stays quick and visible.
📄️ Quick Rewards and print receipt
Staff can look up or apply customer reward points and print receipts from the admin panel without opening full settings.
📄️ Staff profile (Employee Profile)
Profile Settings (or Employee Profile) is the page staff see when they click Profile in the admin sidebar. Owners and co-owners do not see this sidebar item; it is staff-only. Here staff can view leave requests, my shifts, and performance.
