📄️ 🗓️ Appointment Booking
This document provides a detailed, step-by-step guide for booking an appointment with a professional through the Middleman App. The process is simple, allowing users to select the desired professional, choose the date and time, add special instructions, and confirm their booking.
📄️ 🔄 Appointment Rescheduling
This document provides a detailed, step-by-step guide for rescheduling an appointment with a professional through the Middleman App. If you need to change the date or time of an existing appointment, this guide will walk you through the process.
📄️ ❌ Appointment Cancellation
This document provides a detailed, step-by-step guide for canceling an appointment with a professional through the Middleman App. If you decide not to attend an appointment, you can cancel it and also choose to reschedule instead. A prompt will ask if you would like to reschedule before proceeding with cancellation.
📄️ 📅 Upcoming Appointments
This document provides a detailed, step-by-step guide for viewing your Upcoming Appointments within the Middleman App. Users and professionals can view key details about the upcoming appointment, including professional information, appointment timing, and available actions for rescheduling, canceling, chatting, or viewing appointment details.
📄️ 💬 Chat Functionality
This document provides a detailed, step-by-step guide for using the Chat feature available for users and professionals within the Middleman App. The chat functionality allows seamless communication between users and professionals for appointment-related queries. All chats are secure and comply with GDPR regulations.
📄️ 📅 View Appointment Details
This document provides a detailed, step-by-step guide for using the View Details button available in the Upcoming Appointments section of the Middleman App. This feature allows users and professionals to view detailed information about their upcoming appointments, including professional details, appointment date and time, and special instructions.
📄️ 📅 Completed Appointments
This document provides a detailed, step-by-step guide for viewing Completed Appointments within the Middleman App. Users and professionals can view the details of completed appointments, including professional information, feedback submission, and favorite actions.
📄️ 💖 Save Professional as Favorite
This document provides a detailed, step-by-step guide for the Save Professional as Favorite feature available under Completed Appointments in the Middleman App. This feature allows users to save their preferred professionals to their Favorites list for easy access in the future.
📄️ 📝 Submit Feedback
This document provides a detailed, step-by-step guide for the Submit Feedback feature available for users in the Completed Appointments section. This feature allows users to rate and provide written feedback on their experience with the professional. Once submitted, the feedback is sent to the professional, and a notification is triggered to inform them of the new feedback.
📄️ 📝 Request Feedback
This document provides a detailed, step-by-step guide for the Request Feedback feature available to professionals in the Completed Appointments section. This feature allows professionals to request feedback from users regarding the services they provided during completed appointments. Once the request is made, a notification will be sent to the user to prompt them to provide their feedback.
